If for any reason you are not satisfied with your order, you have a period of up to 14 business days to notify us of the return of the same through the following email [email protected].
To make the return you have to send us the product in perfect condition, unused and in its original packaging, including guarantees, labels and instructions for use.
The shipment of the return to our warehouse is borne by the customer. If the item is minimally used, we do not accept the return. It is very important that you return the perfectly packaged products to us. In the event that the products are damaged due to improper packaging, we will not accept the return. Once we receive the merchandise in our warehouses and verify that all the above conditions are met, Esports Jorma will accept the return of the product and the amount will be refunded according to the payment method made: